Membership Terms and Conditions
Waxoxo Sugaring and WaxBar is a division of Flawless Sugaring and Waxbar Corp (“we,” “us,” or the “Company”). Any notices relating to this agreement must be in writing and may be sent by mail or e-mail to the Company or the member (“you”), as applicable, at the contact information set out in this agreement.
Each period beginning on the Membership Start Date is an “Agreement Month”. The minimum term of this agreement is 3 (three) months from the membership start date set out in this agreement. The membership may not be terminated during the minimum term period, other than as specified in Termination section. After the minimum term, unless you notify us prior to the beginning of the last Agreement Month (30 days notice), that you do not wish for the agreement to be renewed, the agreement will automatically be renewed for successive terms of 1 Agreement Month each. You will be responsible for paying the monthly fee in respect of the first 3 (three) Agreement Months
This agreement may be terminated in one of the following ways:
-You may terminate this agreement at your sole discretion by notifying us by email 30 days prior to Start Date (before your payment is due) of the next Agreement Month. Upon our receipt of your notice, your membership will be valid only until the Start Date of the next Agreement Month. If you decide to cancel after minimum term of three month and if we have not already charged one or all of these three months to your credit card, we may do so immediately upon receipt of your notice.
-You may terminate this agreement at any time in the event that you move more than 40 kilometers away from Waxoxo Sugaring and Waxbar Mississauga, or experience a bona fide disability which prevents you from undergoing waxing services. Your notice must include appropriate supporting documentation in order to be valid. Your membership will be valid until the date that you provide us with a valid notice, and you will be responsible for paying the monthly fee in respect of the Agreement Month during which you terminated this agreement, but no future months. If we have not already charged this month to your credit card, we may do so immediately upon receipt of your notice.
-In the event that we raise the prices of any of our memberships, we will notify you via email, at which point you will have 30 days to terminate this agreement by notifying us. If we do not receive such a notice from you within 30 days, you will have lost your right to terminate this agreement pursuant to this provision. Your membership will be valid until the date that you provide us with a valid notice, and you will be responsible for paying the monthly fee in respect of the Agreement Month during which you terminated, but no future months. If we have not already charged this month to your credit card, we may do so immediately upon receipt of your notice.
-We may terminate this agreement at any time by notifying you. Your membership will be valid until the date that we provide you with such notice, and you will be responsible for paying the monthly fee in respect of the Agreement Month during which we terminated this agreement, but no future months. If we have not already charged this month to your credit card, we may do so immediately upon delivery of such notice.
Freeze / Rollover and Change
No more than once every four months, from the start of your membership, you may notify us in writing that you wish to freeze your membership for a period of one Agreement Month by notifying us prior to the start of such Agreement Month. Your membership will not be valid during such suspended Agreement Month, and the new service credit will not be issued to your account for SugarMo and WaxMo package services. However, any unused service credit will be rolled over for you to use in the following Agreement Month. If you wish to downgrade or upgrade your membership, you may do so at any time by requesting it in person or in writing.
SugarMo members are entitled to one free chest / back (for men/ LGBT) sugaring service, or on free Brazilian sugaring (for women) during each Agreement Month at any WAXOXO Sugaring WaxBar location. WaxMo members are entitled to one free chest / back waxing service (for men/ LGBT) or Brazilian waxing service (for women) during each Agreement Month at any WAXOXO Sugaring WaxBar location.
All memberships include 10% off on any sugaring or waxing service on your birthday month. You must be an active WAXOXO Sugaring WaxBar member at the time the service is performed. The discounted service is an extra service and cannot be your free membership service if you are a SugarMo or WaxMo Member.
All active memberships will collect 5% or service price as loyalty points. SugarMo and WaxMo members will not collect 5% loyalty points on their free monthly service. The 10% of purchase price is accrued as loyalty points every time you purchase a product in store. Purchase of memberships or gift cards, does not accrue loyalty points. These loyalty points can be redeemed anytime and does not expire as long as you are an active member of WAXOXO Sugaring waxbar’s iXugar, duoXugar, SugarMo or WaxMo membership packages.
You are responsible for the payment of all amounts set out in this agreement, whether or not you make use of the services offered, and hereby authorize us to charge any credit card that you provide to us from time to time for any amounts owing pursuant to this agreement. The fees set out in this agreement do not reflect HST, which you must pay in addition to the relevant fee. Other than as set out in the “Termination” section above, we will charge your credit card the relevant fee plus HST on or about the first day of each Agreement Month, or, if such date is not a business day, the first business day following such date. In the event that the pre-authorized payments you have agreed to pay by entering this contract do not go though three months in a row, we will terminate your membership without notice.
Your membership is personal to you and non-transferable, and you may not assign your rights to any other individual. We may assign our rights under this agreement on notice to you.
Disclaimer and Release.
You hereby acknowledge that the services provided by the Company carry the risk of adverse skin reaction and/or minor injury, and release us from any claim with respect to any such reaction or injury. You are solely responsible for advising us in advance of any disability, condition, injury, skin or other disease, laser treatment, medical treatment, or allergy which could result in an increased risk of injury or reaction, or may not be compatible with the services that we provide.
This agreement shall be governed by the laws of the Province of Ontario, and the courts of the City of Toronto in the Province of Ontario shall have exclusive jurisdiction over any disputes relating to this agreement.